Version 6.2
Last Updated: 9 July 2026
Greg Mudd (gregmudd.co.uk) is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, how we protect it, how long we keep it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We do not sell, rent or trade your personal information or email lists with third parties for marketing purposes.
Who We Are
Greg Mudd is the data controller responsible for the personal information collected through this website.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Data Protection Contact
Email: DPO@gregmudd.co.uk
Information We Collect
Depending on how you contact us, we may collect personal information that you voluntarily provide by email, telephone, text message, WhatsApp or during the course of providing music tuition and/or freelance services.
This may include:
• Your name
• Email address
• Telephone number
• Postal address (where applicable)
• Information relating to music lessons, tuition or freelance work
• Information you provide during correspondence
• Newsletter subscription preferences
We collect only the personal information necessary to respond to your enquiries and provide the services you have requested.
How We Use Your Information
We use your personal information to:
• Respond to enquiries.
• Arrange and provide music lessons, tuition and freelance services.
• Process bookings and maintain appropriate records.
• Send information you have requested.
• Send newsletters where you have chosen to receive them.
• Contact you regarding your lessons, bookings or enquiries.
• Monitor and improve the quality of our services.
• Comply with legal or regulatory obligations where applicable.
Lawful Basis for Processing
Under the UK GDPR, we rely on one or more of the following lawful bases for processing your personal information:
• Consent, where you choose to subscribe to newsletters or voluntarily contact us by email, telephone, text message or WhatsApp.
• Performance of a contract, where processing is necessary to provide lessons, tuition or freelance services that you have requested.
• Legitimate interests, where processing is necessary to manage enquiries, administer our business and improve our services, provided these interests do not override your rights and freedoms.
• Legal obligation, where we are required by law to retain or disclose certain information.
Website Analytics and Cookies
This website uses Google Analytics to help us understand how visitors use our website. Google Analytics collects anonymous information such as pages visited, time spent on the site, browser type, device information and general geographical location. This information is aggregated and does not normally identify individual visitors. Where required by law, non-essential cookies, including Google Analytics cookies, are only used after you have provided your consent through our cookie banner. For more information about Google's privacy practices, please visit:
https://privacy.google.com/businesses/compliance/
Email Communications
If you choose to subscribe to our newsletters or updates, you may unsubscribe at any time by emailing DPO@gregmudd.co.uk with the subject line "REMOVE" or by using the unsubscribe link included in our emails where available. If you contact us by telephone, text message or WhatsApp, we will use your contact details only to respond to your enquiry or provide the services you have requested. We do not share our mailing lists with third parties for marketing purposes.
Data Storage and Security
Personal information is stored securely using password-protected digital systems.
Access is restricted to Greg Mudd. Appropriate technical and organisational measures are in place to protect personal information against unauthorised or unlawful processing, accidental loss, destruction or damage.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting or regulatory requirements. Student and client records are normally retained for up to seven years after the last communication. After this period, personal information is securely and permanently deleted unless there is a legal reason requiring a longer retention period.
Live Streaming and Lesson Recordings
Where requested in advance, private live streaming or recording of lessons (or part thereof) may be arranged. Recordings are not created, stored or managed by Greg Mudd or gregmudd.co.uk. Any recordings are made using the student’s or parent's own device and remain entirely under their control. Greg Mudd does not have access to or retain copies of these recordings.
Third-Party Services
This website uses trusted third-party services including Google Analytics and Google Workspace where applicable. These providers process information in accordance with their own privacy policies and applicable data protection legislation.
Your Rights
Under UK data protection law, you have the right to:
• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request erasure of your personal information in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to the processing of your personal information where applicable.
• Request a copy of your personal information in a portable format where applicable.
• Withdraw your consent at any time where processing is based on consent.
There is normally no charge for exercising these rights. We will respond to requests within one month unless an extension is permitted by law.
To exercise any of your rights, please contact the Data Protection Contact using the details above.
Complaints
If you have any concerns about how your personal information has been handled, please contact us in the first instance so that we have the opportunity to resolve your concerns. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk
Changes to this Privacy Policy
This Privacy Policy is reviewed annually each May and may also be updated whenever necessary to reflect changes in legislation, guidance or business practices.
The latest version will always be published on this page.
Current Version: 6.2
Last Updated: 9 July 2026