Notices, Terms & Conditions
Notices, Terms & Conditions
At gregmudd.co.uk / Greg Mudd, we are committed to maintaining the trust and confidence of our website visitors, students, and clients.
We do not sell, rent, or trade email lists or personal data with third parties for marketing purposes.
When someone visits our website, we use Google Analytics, a third-party service, to collect standard internet log information and visitor behaviour patterns. This data is used solely to understand website usage (such as page visits and traffic levels) and is processed in a way that does not identify individuals.
We do not attempt to identify visitors, nor do we allow Google to do so.
We collect personal information when you:
Request information
Register for lessons
Book freelance work
Subscribe to an e-newsletter
We use this information to:
Provide requested content or services
Contact you if additional information is required
Maintain accurate records
Periodically confirm satisfaction with our services
Personal data is stored digitally, password-protected, and accessible only by the owner and the Data Protection Officer.
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, or misuse.
We do not sell or share email lists with other organisations.
You may unsubscribe from general mailings at any time by emailing DPO@gregmudd.co.uk with the subject line “REMOVE”.
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent where applicable
To exercise these rights, contact the Data Protection Officer at DPO@gregmudd.co.uk.
Personal data is retained for no longer than 2554 days unless a student or client remains active.
For GDPR purposes, a student/client is considered “no longer current” after 2554 days without communication, after which all personal data will be permanently deleted.
If requested in advance, private live streaming or recording of lessons may be arranged.
Recordings are not hosted or stored by gregmudd.co.uk. They are created and controlled via the student’s or parent’s own mobile device and Google (GMail) account for private use only.
The teacher does not have access to these recordings.
For Google’s GDPR compliance information, please refer to:
https://privacy.google.com/businesses/compliance/
This GDPR and Data Protection Policy is reviewed annually on 25 May, and additionally whenever necessary.
The most recent revision date will always be published here.
26th January 2026 — Version 6.0 (Policy wording updated)
Copyright © Greg Mudd (2016–2026). All rights reserved.
This website and its content are the intellectual property of Greg Mudd. No part of this website may be copied, reproduced, republished, distributed, transmitted, stored, or otherwise exploited in any form without prior express written permission, except as permitted below:
You may print or download extracts for your personal, non-commercial use only.
You may share content with individual third parties for their personal use, provided the website is clearly acknowledged as the source.
You may not distribute, commercially exploit, transmit, or store any content from this website in any other website, database, archive, or electronic retrieval system without express written consent.
Contact details are available at the bottom of this page.
26th January 2026 — Version 2.0 (Wording updated for legal clarity)
Tuition / Lesson / Masterclasses / Group Sessions: Terms and Conditions
(“Session” refers to any lesson, tuition, or masterclass.)
Unless otherwise agreed in writing, fees are payable in advance for the full term or block, no later than 14 days before the start of the new teaching period.
For single-lesson bookings, payment must be received no later than 48 hours before the scheduled session.
Payment is accepted by bank transfer only. Refunds are not available for part-used blocks, terms, or teaching periods.
Fees will not be refunded for sessions missed due to illness, lateness, forgetfulness, travel delays, or cancellations made by the student or parent/guardian.
Catch-up sessions will not normally be offered, except in exceptional circumstances (for example, students sitting imminent exams).
If I need to cancel a session, I will make every reasonable effort to reschedule it.
If rescheduling is not possible, a refund or credit will be applied to the subsequent term’s invoice.
I reserve the right to cancel sessions and will provide as much notice as practicable.
Private lesson fees are reviewed at the start of each academic year.
Masterclass, workshop, and other non-regular session rates are subject to contract and are reviewed at the start of each calendar year.
Any fee changes will be communicated in writing at least one week before taking effect.
Students are expected to attend sessions regularly and on time.
If a student arrives late, the session cannot be extended beyond the scheduled end time.
For the student’s safety and well-being, the teacher must be informed of any medical, learning, or other conditions that may affect participation in lessons.
Students must have access to a suitable, well-maintained instrument for regular practice.
Students are responsible for bringing all required music and practice materials to each session.
Regular practice is essential, and students are expected to respect the my methods and decisions, including those relating to exam entry.
While I will make every reasonable effort to support progress, progress cannot be guaranteed. Consistent and careful practice is a necessary condition for success on any musical instrument or in any musical endeavour.
Printed music must be purchased in a timely manner, as advised.
If the student is under 18 years of age, the parent or legal guardian grants permission for tuition to take place.
For online lessons, a parent or guardian must be present for the full duration of all sessions involving minors.
Private live streaming and/or recording of sessions is permitted only with prior agreement.
A minimum of 30 days’ notice is required if a student wishes to discontinue lessons.
If sufficient notice is not provided, an administration fee of £25 will apply.
You have the right to cancel this contract within 14 days of entering into it, without giving any reason.
To exercise this right, you must notify us of your decision via a clear written statement (for example, email or letter). It is sufficient to send your cancellation notice before the 14-day period expires.
If you cancel within the cooling-off period, we will refund all payments received unless you requested lessons to begin during this period. If lessons have already taken place, you will pay only for sessions already delivered. Refunds will be issued within 14 days using the original payment method unless otherwise agreed.
Gift cards, vouchers, digital vouchers, and discounted block bookings expire 365 days from the date of issue unless an extension is agreed in writing before expiry.
Refunds follow the same 14-day cooling-off policy outlined above.
Part-used vouchers or block bookings are non-refundable and non-transferable.
Online lessons via Zoom or Google Meets are available.
Fees and terms are identical to in-person lessons.
For students under 18, a parent or guardian must remain present for the full duration of the session.
By booking lessons, the student and/or parent/guardian confirm acceptance of these Terms and Conditions.
26th January 2026 — Version 5.0 (Revised wording in Sections 1, 3, 4, and 16.)